Real Problems

A client reached out today because they were completely stuck during an implant design case.

On paper, everything was perfect. A quick TeamViewer session confirmed that the Administration phase was properly executed. Yet, Exocad refused to move forward. After a deep dive into the data, we found the culprit: incorrectly cataloged scans. The doctor had sent an upper jaw scan inside a pre-op file folder, leaving the software completely "blind" to the data it needed to progress.

Real Solutions

Instead of requesting new scans from the doctor, we implemented a technical workaround to fix the catalogs directly on the lab side:

• Isolate and Save: While in the design phase, right-click on the scan, select "Save Scene as...", and change the file type to "Plain STL."

• Rename for Clarity: Save the file under a clear name that reflects its true scan type (e.g., Corrected_Upper_Jaw) and click Yes on the prompt.

• Maintain Alignment: When asked "What coordinate system should be used for saving?", select "Use original coordinate system of scan data." This is critical to keeping your bite alignment perfect, but it is important to note that this is dependent on the case.

• Reset and Re-Map: Exit the design phase entirely, then re-open the case. When the file explorer pops up, pay close attention to the headers at the top of the window and manually map the files to the correct prompts (e.g., selecting the corrected jaw file when it asks for "Upper jaw: Load jaw scan").

By manually re-mapping the STLs to the correct headers, the software's confusion was cleared, and the implant design proceeded immediately.

Real Growth

For Doctors: In the world of digital dentistry, your output is only as good as the data organization that precedes it. Ensuring files are placed in their proper folders during the scanning phase prevents significant bottlenecks at the lab.

For Labs: Small clerical errors shouldn't derail your entire day's production. Establishing a clear protocol for re-mapping misplaced STLs allows you to bypass software loops independently, keeping your bench moving without interrupting the clinic.

At AA Dental OnDemand, our goal is to maximize the power of your digital workflow.

Are you ready to learn what's possible?